Order FAQ

General & Process

How do I submit a revision request?

What is your typical response time to inquiries?

Do you sign NDAs for private projects?

Can clients see project progress previews?

I have not received a confirmation mail after getting in touch. What should I do?

Website

Do you handle responsive/mobile design?

Can you integrate payment gateways or e-commerce functionality?

Do you provide SEO optimization?

What happens if my desired domain is unavailable?

Minecraft / Gaming

Which Minecraft versions do you support for plugins/mods?

Can you make cross-platform games (PC/Console/Mobile)?

Do you provide bug fixes after release?

Can clients request custom graphics or assets for a game?

Discord Bots

Can the bot handle custom commands or moderation?

Do you provide hosting for Discord bots?

Can bots integrate with external APIs?

Pricing / Budget

Do you offer payment plans or milestones?

Are there extra costs for revisions or additional features?

Hosting

What hosting options do you provide?

Do I get other benefits if I host with you?

Can I transfer my existing domain to your hosting service?

For any other questions, do not hesitate to contact us here or write an email to customer support at support@snac.dev